No Audio on CarPlay/Android Auto:

This blog will address the following: No audio on CarPlay / Android auto.


Step 1: Clear All Existing Bluetooth Connections

Before pairing anything new, you must wipe the slate clean to avoid connection conflicts clear any Bluetooth connections that have to do with your truck and the tesla style screen.

  1. Navigate to Bluetooth Settings:

    • Tap the Four Squares icon (App drawer).

    • Tap Bluetooth in the top right.

  2. Delete Devices in the Bluetooth Menu:

    • Tap the Paperclip icon on the top right.

    • Delete all devices listed here by tapping the Garbage Can icon next to each name.

  3. Delete External Devices:

    • Go back and tap on External Devices.

    • Tap the Gear/Cog icon next to any saved device. 

    • Select Forget Device. Repeat this until the list is empty.

Step 2: Pair the Screen to the Truck's Original System

This step links the Android tablet unit to the truck's OEM audio system.

  1. Open the Console:

    • Tap the Console app icon.

  2. Initiate Pairing:

    • Go to the Bluetooth settings within the Console interface.

    • Tap Pair New Device.

    • Tap the small Bluetooth circle icon on the top left of the pop-up window.

  3. Connect to OEM System:

    • Look for GMC IntelliLink or Chevrolet MyLink in the list.

    • Tap Pair.

    • Confirm the PIN matches and tap Yes or OK on the success message.

  4. Set Audio Source:

    • In the Console app, tap on Media.

    • Ensure the Input source is set to GT6. (This is required to hear audio).

Step 3: Connect Your Phone

Now that the screen is talking to the truck, you connect your phone to the screen.

  1. Open the Bluetooth settings on your Cell Phone.

  2. Search for and connect to the device named WS12-BT.


Crucial Connection Rule

To ensure everything works correctly, verify the connections correspond to this logic:

  • Your Cell Phone: Should ONLY be connected to WS12-BT (The Android Screen).

  • The Android Screen (GT6-BTD): Should ONLY be connected to the Original Truck Bluetooth (GMC/Chevy).

Note: Do not connect your cell phone directly to the truck's original "GMC/Chevy" Bluetooth, or the audio routing will fail.