Dodge RAM

Dodge Ram 2014-2023 STEP BY STEP INSTALLATION GUIDE

Customize & Common Troubleshooting/Questions Android 13 Reading Dodge Ram 2014-2023 STEP BY STEP INSTALLATION GUIDE 7 minutes Next Wire Connection guide F-150 2009-2012 NON SYNC
By Matthew Powell
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Welcome to the Workshop 12 family. 🤘

Below is your step-by-step installation guide, designed to walk you through everything from wiring and setup to troubleshooting. Please follow each step carefully. If you run into an issue that isn't covered here, scroll to the bottom of the page to reach out via email, phone, or by booking a 1-on-1 video call.

    STEP 1: Wiring Walkthrough

    All the wires:

    • Workshop 12 Tesla-Style Screen
    • Plug and Play Harness
    • MIC for hands-free calling
    • SIM Slot for LTE 
    • 4G / LTE antennas x2 
    • GPS Antenna
    • FM/AM Harness
    • Plastic Trim Removal Tool
    • RCA harness for speakers & Subwoofer Pre-outs 

    Wiring Diagram

    STEP 2: Installation 

    Before You Start

    • Make sure vehicle is off and key is removed.

    • Gather basic tools: trim removal tools, screwdrivers, and a socket set.

    • Keep all factory screws/parts organized for reinstall.

    Removal of Factory Radio & Dash Trim

    1. Remove Dash Trim Panels

      • Grab your 7 mm sockets and unscrew the 3 screws in the cup holders

      • Once that is done unscrew the one screw in the cubby above the 12V outlet and unscrew the 2 screws in the bucket above the stock screen

      • Now that everything is unscrewed, you can gently tug at the center console (cup holders) to remove that trim and gently tug at the bucket above the screen to get the trim off.

    2. Unscrew Factory Head Unit

      • Remove screws/bolts securing the stock radio.

      • Pull unit straight out to expose wiring harnesses.

    3. Disconnect Wiring

      • Unplug all connectors from the back of the factory head unit.

      • Set the old unit aside. 

    Prepare New Tesla-Style Screen

    1. Inspect New Screen & Harness

      • Confirm included wiring harness matches your RAM model.

      • Identify connectors: power, speaker, CAN bus/steering wheel controls, antennas, USB/CAM connectors. 

    Plug-and-Play Wiring

    1. Connect Harness to Vehicle Plugs

      • Plug the Tesla-style harness into the factory plugs, no cutting required.

      • Ensure solid seating on all connectors.

    2. Antenna and Accessories

      • Attach the antenna adapter and any additional accessory plugs (GPS, mic etc.). 

    Install New Screen in Dash

    1. Seat the Unit

      • Gently push the new screen assembly into the dash opening.

      • Ensure all wiring stays tucked and does not pinch.

    2. Secure with Screws

      • Install screws to secure the screen into the dash.

      • Tighten firmly, but avoid overtightening. 

    Final Assembly & Testing

    1. Reattach Trim

      • Snap the dash trim back into place around the screen.

      • Confirm clips are fully engaged.

    2. Power On & Function Test

      • Turn key to accessory/ON position.

      • Verify screen powers up and functions (touch response, audio, CarPlay/Android Auto).

    Step 3: Premium sound settings:

    Step 3.1: (Factory AMP)

    1. Open  Settings.

    2. Navigate to: System(Top right corner) → Setting Guide.

    3. Locate Factory AMP and make sure the toggle is ON.

    Step 3.2: (Car Settings)

    • Open the Car Settings app.

    • Top right corner, click on car settings again

    • Scroll all the way to the bottom.

    • Set the equalizer and audio options exactly as shown below, or adjust to your liking.

    Correct Equalizer & Audio Settings

      • Volume: +25 (or 20)

      • Balance (Left / Right): 0

      • Balance (Front / Rear): 0

      • Bass: +8

      • Middle: +3

      • Treble: +7

      • Whether with amplifier: YES

      • Speed Adjusted Volume: OFF

      • Surround: YES

    Notes

    • To adjust treble, mid, or bass, use the Car Settings app.

    • Do not make basic adjustments in the DSP app; it is only for advanced sound tuning.

    Step 4: No signal on Backup Camera

    Here are a few steps we can take to resolve this issue.

    • Locate the Camera Harness
      Find the white connector in the middle of the wiring harness.
    • Reconnect the Harness Properly
      Plug it in firmly until you hear a click/snap.
    • Connect the RCA Plugs Correctly
      • Plug CCDV → CCDV (backup camera)
      • Plug AUXV → AUXV (cargo camera, if equipped)
    • Secure the AUXV Plug (If No Cargo Camera)
      Leave it plugged in or tucked away so it doesn’t rattle.
    • Check the Main Connector Plug
      Disconnect it and inspect closely.
    • Inspect All Pins
      Look for any pins that are:
      • Bent
      • Pushed out
      • Misaligned
    • Focus on Bottom Corner Pins
      Pay extra attention to the black pins at the bottom corners—they commonly cause issues.
    • Fix Any Damaged Pins
      Carefully straighten bent pins and ensure all pins sit evenly and flush.
    • Reconnect Everything Securely
      Plug everything back in firmly and ensure all connections are tight.
    • Test the Backup Camera
      Start the vehicle and check if the camera is working properly.
    • If It Still Doesn’t Work
      Scroll to the very bottom of the page and book a one on one video call so we can try and resolve this issue.

    Step 5: The RST Button

    You may be wondering what the RST button is and where to find it. The RST (reset) button performs a soft reset, meaning it simply turns the unit off and back on without deleting any settings or data. This is useful for fixing issues like a frozen screen, glitches, or features not working properly, as it clears temporary system errors and allows the unit to restart normally.

    How to Reset the Unit Using the RST Button

    1. Locate the RST Button
      Find the small button labeled “RST.” Make sure it is not the microphone.
    2. Confirm You Have the Right Button
      Double-check before pressing, do NOT press the microphone.
    3. Choose the Correct Tool
      Use a thin pin or small tool that fits easily into the hole without force. (could break something)
    4. Insert the Tool Carefully
      Gently place the tool into the RST button hole. Adjust the angle if needed.
    5. Press and Hold the Button
      Apply firm pressure and hold for about 10 seconds.
    6. Count to Ensure Timing
      Count “10 Mississippi” to make sure you hold it long enough.
    7. Release the Button
      Remove the tool after holding for the full duration.
    8. Wait for the Unit to Restart
      The screen should begin turning on shortly after.
    9. If It Doesn’t Work
      Repeat the process, ensuring correct button, proper tool, and full 10-second hold.

    Step 6:  Complete software walk through

    Additional Resources for Below:

    Need Extra Help?
    Book Your 1-on-1 Video Call:                                                                                             

    • To schedule a live troubleshooting or setup session, 
    • Get personalized help from a Workshop 12 technician 
      click this link to book: Book Appointment

    If none of the available time slots work for you, simply email us at info@workshoptwelve.com with two preferred dates and times, and we’ll do our best to accommodate you. If you would rather send an email, you can also just send your issues to info@workshoptwelve.com, and we will get back to you ASAP. We also have a number (226-774-8122) that you can call if you would rather receive help that way. The choice is yours.

    Continue reading

    Wire Connection guide F-150 2009-2012 NON SYNC

    Customize & Common Troubleshooting/Questions Android 13