Workshop 12 Terms of Service

These Terms and Conditions of Use (“Terms of Service” or “ToS”) govern your access to and use of www.workshoptwelve.com (the “Website”), operated by Workshop 12 Inc (“Workshop 12,” “we,” “our,” or “us”). By accessing or using the Website, you agree to comply with these Terms of Service, our Privacy Policy, Terms of Sale, and Refund/Warranty Policy. If you do not agree to these terms, please do not use the Website.


1. Acceptance of Terms

By accessing the Website or placing an order, you consent to these Terms of Service and agree to abide by all applicable laws and regulations. Workshop 12 Inc reserves the right to modify these Terms at any time, and your continued use of the Website constitutes acceptance of any updates.


2. Intellectual Property

All content on the Website—including text, graphics, images, videos, code, logos, and other materials (“Content”)—is owned or licensed by Workshop 12 Inc and protected by copyright, trademark, and other intellectual property laws. You may view, download, or print Content for personal, non-commercial use only. Any reproduction, distribution, modification, display, or transmission of Content without prior written consent is strictly prohibited.


3. Trademarks

All trademarks, service marks, and trade names, including the Workshop 12 name and logo, are the property of Workshop 12 Inc. Use of these marks without express written permission is prohibited. All other intellectual property, including patents, issued or pending, belongs to Workshop 12 Inc and/or its licensors.


4. Privacy

Your use of the Website is governed by the Workshop 12 Privacy Policy, which details how personal information is collected, used, and protected.


5. Eligibility

You must be at least 18 years old to place an order or use the Website. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding contract.


6. Product Orders

Workshop 12 Inc may modify product descriptions, specifications, and pricing at any time. Products ordered through the Website are subject to acceptance by Workshop 12 at our sole discretion. We may refuse or cancel orders for any reason, including suspected fraud, unauthorized payment, or abnormal quantities.

Important: International orders are subject to duties, tariffs, taxes, and brokerage fees imposed by shipping carriers, the Canadian government, or local authorities. These fees are the sole responsibility of the purchaser.


7. Payment and Risk of Loss

Payment must be made via credit/debit card or PayPal. Your payment method may incur bank or processing fees. Workshop 12 Inc retains full legal title to products until payment in full has been received. Risk of loss passes to you upon delivery to the shipping carrier.


8. User-Generated Content (UGC)

The Website may allow users to submit content, including comments, reviews, photos, or other materials (“User-Generated Content” or “UGC”).

  • You are solely responsible for any UGC you submit.

  • Workshop 12 Inc does not guarantee the accuracy, integrity, or legality of UGC.

  • Workshop 12 Inc disclaims liability for any damages arising from UGC, including defamation, infringement, or offensive content.

  • By submitting UGC, you grant Workshop 12 Inc a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute your content for any purpose, including marketing and product development.

  • Workshop 12 Inc reserves the right to remove, refuse, or edit any UGC at our discretion, without prior notice.

You may not submit UGC that is abusive, harassing, threatening, defamatory, obscene, fraudulent, deceptive, infringing, invasive of privacy, illegal, or otherwise objectionable. Commercial solicitations are prohibited.


9. Use of the Website

You agree to use the Website for lawful purposes only and not to interfere with its functionality, security, or other users’ access.


10. Refunds, Returns, and Warranty

All purchases are subject to Workshop 12’s Refund, Return & Warranty Policy This includes:

  • Refunds, returns, and restocking fees

  • Limited Lifetime Warranty coverage and procedures

  • Customer responsibilities for shipping and replacement costs

Please review the full policy before making a purchase.


11. Links to Third Parties

The Website may contain links to third-party websites. Workshop 12 Inc is not responsible for the content, privacy policies, or practices of third-party websites. Your access to such sites is at your own risk.


12. Disclaimers

The Website and all content are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Workshop 12 Inc does not guarantee uninterrupted access or error-free operation and is not responsible for viruses or harmful components.

Workshop 12 Inc is not responsible for any loss, injury, or damage resulting from the use of products or content, including installation, handling, storage, or disposal.


13. Limitation of Liability

To the fullest extent permitted by law, Workshop 12 Inc shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of the Website or products.


14. Force Majeure

Workshop 12 Inc shall not be liable for delays or failure to perform resulting from causes beyond our reasonable control, including natural disasters, strikes, war, terrorism, power outages, or transportation failures.


15. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflicts of law provisions. All disputes arising out of or related to the Website or purchases shall be resolved exclusively in the provincial or federal courts in Toronto, Ontario.


16. Electronic Communications

By using the Website, you consent to receive electronic communications from Workshop 12 Inc, including order confirmations, notices, and policy updates. Such communications satisfy any legal requirement that they be in writing.


17. Severability and Waiver

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall continue in full force. Failure by Workshop 12 Inc to enforce any provision shall not constitute a waiver of rights.


18. Contact

For any questions regarding these Terms, please contact Workshop 12 Inc at: info@workshoptwelve.com

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