FAQ

Tesla-Style Screens

Absolutely! At Workshop 12, we prioritize providing exceptional customer service, including technical support and troubleshooting assistance after the sale. Our team is dedicated to ensuring that our customers have a smooth and enjoyable experience with our products. If you encounter any issues or need assistance, please don't hesitate to reach out to our support team, and we'll be more than happy to help you resolve any concerns promptly. Your satisfaction is our top priority.

Certainly! Once we've thoroughly tested and packed your order for shipment, you will receive a tracking link via email. This link will allow you to monitor the status of your order and track its progress as it makes its way to you. We understand the importance of keeping you informed about your order's journey, and we strive to provide you with a seamless and transparent experience from purchase to delivery.

NOPE- Our kits come equipped with everything, including the screen and electronics.

You can however purchase different accessories such as an OBDII Scanner and the Brainiac Smart Rearview Mirror

At Workshop 12, we take great pride in our commitment to delivering the highest quality products to our valued customers. Each and every one of our products undergoes meticulous testing and rigorous quality control measures, ensuring that you receive nothing short of perfection. It is this dedication to excellence that may cause a slight delay in the delivery of your order, but rest assured, it's all in the name of providing you with the best possible product.

  • Typically shipping takes 3-8
    business days after receiving the tracking information and 8-15 business days from placing the order.

By crafting our products on demand rather than producing them in bulk, we actively contribute to the reduction of overproduction, minimizing waste and environmental impact. We deeply appreciate your thoughtful approach to purchasing and for choosing to support our sustainable practices. Your conscious decisions make a meaningful difference, and we sincerely thank you for that!

Yes, we periodically offer special promotions and discounts on Workshop 12 Tesla-Style Screens, typically during seasonal sales or holiday periods. These promotions may include discounts, bundle deals, or other special offers to provide added value to our customers. We encourage you to keep an eye on our website or visit our social media accounts to stay updated on any ongoing promotions or upcoming deals.

We ship worldwide!

Please add your items to the cart and proceed to checkout
to get the most accurate shipping quote.

Workshop 12 is committed to
exceeding our customer’s expectations!

Therefore, we offer a 30-Day Satisfaction Guarantee on all Workshop 12 branded products. If you purchased your Workshop 12 branded product directly from Workshop 12, we back it up with a 30-Day Money Back guarantee. If you are in any way dissatisfied with the performance of your Workshop 12 product, you may return it to us for a full refund within 30 days from the date of purchase. The 30-Day Satisfaction Guarantee is only offered on products purchased directly from Workshop 12 facilities. Please ensure the item is unused, in its original packaging and in the same condition as when you received it.

Product install, uninstall and return shipping or refused delivery expenses are not included in the 30-Day Satisfaction Guarantee.

For any questions about the program or to return a product, please contact our Customer Support team at info@workshoptwelve.com

Absolutely! If you need to modify or customize your order after it has been placed, we're here to assist you. Simply send us an email at info@workshoptwelve.com or give us a call at 226-774-8122, and we'll be more than happy to work with you to make the necessary adjustments to your order. We understand that circumstances can change, and we're committed to ensuring that you're completely satisfied with your purchase.

The price displayed does NOT INCLUDE any taxes, customs fees, or government charges.

Only Canadian orders will be charged HST/GST and will not pay customs & duties as we are a Canadian business

We understand that unforeseen circumstances can occur, and we are here to assist you. If your item has not yet been shipped, you can cancel your order by simply sending an email to info@workshoptwelve.com.

Our dedicated team will promptly process your cancellation request and ensure that your order is canceled smoothly.

Our units are equipped with Wi-Fi connectivity, enabling you to connect to any available Wi-Fi network by entering the corresponding password. If you're on the go and want to connect to the Internet outside your home, you can simply enable the Wi-Fi Hotspot feature on your smartphone and connect the radio to it.

We are located in Toronto, Canada! All of our products ship from our warehouse.

Absolutely! We have step by step videos of the installation on our YouTube channel.

Additionally we also offer complimentary 1 on 1 video calls to ensure your installation is a breeze :)

YES! The Google Play Store is pre-installed on the radio, allowing you to easily download and install apps from the Play Store. Moreover, you have the flexibility to install apps from external sources by enabling the 'Unknown sources' option.

To check compatibility, you can refer to the product listing page which specifies compatible car models.

You can also send us a picture of your car's dashboard displaying the OEM radio and A/C control panel for confirmation.

Most factory features, including steering wheel control, backup camera, and Bluetooth phone calls, are retained.

For certain Chevy, GMC and Ford vehicles, the head unit screen
can display and control the OEM UI, ensuring the retention of almost all factory features such as SXM radio, OnStar®, and SYNC®.

The Android radio combines the functionality of an Android tablet with various features to enhance your driving experience. It allows you to install Android apps and offers GPS navigation with your preferred navigation app. Additionally, it supports wireless CarPlay/Android Auto with both iPhone and Android phones, provides Wi-Fi and Bluetooth connectivity for music and phone calls, and includes AM/FM radio. Furthermore, it retains most OEM features and offers compatibility with additional accessories like a Bluetooth adapter, digital TV tuner, USB DVD player, and aftermarket backup camera.

Brainiac Tablet Holder

Nope! Workshop 12 uses Samsung Android tablets specifically for their ability to charge and use USB accessories at the same time. To be honest, iPads don't typically work well for customizations when integrating into a vehicle. Click here for more details

Short answer... No. Long answer... Our kits are designed to hold an affordable tablet that fits within the bounds of the inner workings of the vehicle's dashboard. There's much less room back there than one might think.

We try to choose tablets that have the best balance of vehicle fit, performance and affordability. As we evolve our products, we consider adding new variants to meet market demands and tablet availability. Click here for more details

Nope! Workshop 12 uses PETG plastics for behind the dash support material that are heat resistant and any surfaces directly exposed to sunlight are manufactured in Nylon which is heatproof to 163C/325F. Most stories of people having 3D prints melt/warp inside vehicles are using PLA as a printing material. As a reference vehicles sitting in the sun for over an hour in Arizona have dashboard surface temperatures reaching 157F on average.

At Workshop 12, we take great pride in our commitment to delivering the highest quality products to our valued customers. Each and every one of our products undergoes meticulous testing and rigorous quality control measures, ensuring that you receive nothing short of perfection. It is this dedication to excellence that may cause a slight delay in the delivery of your order, but rest assured, it's all in the name of providing you with the best possible product.

  • Nissan 350/370z & Genesis BK2 kits ship out same day or next day!
  • G35/G37 ship out within 2-7 business days

By crafting our products on demand rather than producing them in bulk, we actively contribute to the reduction of overproduction, minimizing waste and environmental impact. We deeply appreciate your thoughtful approach to purchasing and for choosing to support our sustainable practices. Your conscious decisions make a meaningful difference, and we sincerely thank you for that!

For some kits: Some of the Brainiac plastics come in raw unfinished 3D printed plastic that require sanding and painting. Others are plastic injection molded and pre-painted. Your kit details will specify if it requires sanding and painting. We have posted a tutorial on how to prep and paint your Brainiac plastics.

Yes: There's only so much we can do here as a tablet has limitations. If the tablet gets super hot it will go into a suspended mode until it cools down. The reason why it does this is because it does not want to charge/use a super hot battery.

The Brainiac Plastics are designed to allow you to remove the tablet from the vehicle. If parked in extreme temperatures for a prolonged period of time you may want to consider moving the tablet from the dash to someplace cooler.

The Brainiac Fan upgrade helps keep the tablet cool while driving around town :)

Brainiac Electronics

Kenwood Electronics - Yes

The Kenwood has hands free phone functionality and includes a wired cabin microphone.

MK1.7 Electronics - YES (by purchasing the CarLinkIt USB Dongle)

The CarLinkIt dongle connects into 1 of the 4 USB ports on the Brainiac electronics which provides your tablet with wireless CarPlay and Android Auto.

Kenwood Electronics - Yes

The Kenwood KMM-BT228U supports up to 5 active Bluetooth connections.

MK1.7 Electronics - YES (by purchasing the CarLinkIt USB Dongle)

The CarLinkIt dongle connects into 1 of the 4 USB ports on the Brainiac electronics which provides your tablet with wireless CarPlay and Android Auto.

Kenwood Electronics - Yes
The Kenwood has a pre-out connection that can be sent to your subwoofer amplifier.

MK1.7 Electronics - Yes
We have many customers with aftermarket amplifier and subwoofer setups. For the MK1.7 Electronics you can check out our guide to see how everything connects together for an aftermarket amplifier and subwoofer setup.

Yes! 

Check out our Brainiac Smart Rearview Mirror which simply goes over your existing mirror and provides you with a built in Dash-Cam and Reverse Camera

OR

There is also the EasyCap USB dongle, which converts S-Video to USB. You can find the EasyCap dongle here. The EasyCap dongle simply connects into one of the four USB ports on our Brainiac Electronics. You can download the app on the Play Store and view the footage.

The CarLinkIt dongle connects into 1 of the 4 USB ports on the Brainiac electronics which provides your tablet with wireless or wired CarPlay and Android Auto.

YES- The Brainiac Electronics will work with both BOSE equipped and NON-BOSE Nissan models.

Nissan 350z- Brainiac MK2 plastics are desgned for the non-navigation version of the Nissan 350Z. The "Cubby" style navigation configuration will work with our plastics. These models have the same pick-up/connection points as the standard dashboard. 

Nissan 370z- The Brainiac plastics fit both the OEM navigation and non-navigation models. However, the OEM navigation equipped vehicles need to be swapped over to use the non-navigation climate control module.

No- However, you can simply download your favorite radio app from the Google Play Store such as iHeartRadio.

Kenwood Electronics - No
Currently there isn't a way to control the AM/FM radio of the Kenwood receiver when it is tucked in the dashboard.

MK1.7 Electronics - No
There isn't built in AM/FM radio support. You may be able to achieve this with a USB accessory and app combination.

There are two ways:

  1. Connect the tablet to a WiFi hotspot device (your phone or an external hotspot device)
  2. Purchase the variant of the tablet that has a built in 4G connection.

Yes: Feel free to connect a Bluetooth or USB OBDII dongle to your tablet and use apps such as Torque to view ODBII information. You can purchase the OBDII scanner here.

Yes: Our Brainiac Electronics allows for charging your tablet and 4 USB connections simultaneously.

Yes: I highly recommend following our tablet power settings guide. This will have the tablet go into sleep mode and preserve its battery when the vehicle is not running.

You can find our Brainiac launcher app on Google Play.

MK2 Electronics by Kenwood:

You need to purchase the Axxess SWC Module which will be pre wired into the stereo harness, making it the perfect plug and play experience :)

MK1.7 Electronics:

The steering wheel controls is possible but there will be a few extra steps you need to follow to retain the steering wheel controls. You would need to purchase the RcJoyCon CPJexc which allows you to map your steering wheel controls to Android commands. These can typically be found on eBay for purchase.

Have a question?

We have the answers